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MGMT 2110: Organizational Behavior
L6 & L&
Fall 2011
Dr. Prithviraj Chattopadhyay

EXAM II Sample
Instructions
* For the multiple choice questions, choose the one BEST answer and mark it on the bubble sheet with a PENCIL.

For use by the Examiners
Part I ( )
Part II Q1
Part II Q2
Total

Part I: Multiple Choice Questions

(1.5 points each C answers on the last page)
1. Which of the following best describes how emotions influence the problem identification process?
A: Emotions have no effect on how people identify problems.
B: The emotional brain center classifies incoming perceptual information as bad or good, which then influences the rational brain centers evaluation about whether that situation is a problem.
C: Emotions mainly determine signal us to follow either a programmed or nonprogrammed decision process.
D: If the rational brain center determines that the situation is a problem, it transmits this evaluation to the emotional center, which then energizes the decision maker to act without choosing alternatives.
E: Emotions ensure that we rely on the rationality and avoid intuition in the decision making process.
2. Which of the following is a potential problem when evaluating and choosing alternatives in decision making?
A: Limited information processing
B: Implicit favorite
C: Satisficing
D: All of the above
E: Only A and C
3. The Director of Nursing is looking for a new work schedule for nurses throughout the hospital. She evaluates a schedule system as soon as she learns about it. Eventually, she finds a schedule that is good enough for her needs, even though there may be better schedules available that she hasnt yet learned about. The Director of Nursing is engaging in:
A: escalation of commitment.
B: perceptual defense.
C: satisficing.
D: post-decisional justification.
E: none of the above.
4. Which of the following questions is NOT explicitly considered in the contingencies of employee involvement?
A: Do subordinates need to develop their decision-making skills?
B: Is conflict among subordinates over preferred solutions likely?
C: Is the problem unique?
D: How important is subordinate commitment to the decision?
E: Do subordinates have sufficient information to make a high-quality decision?
5. Which of the following statements about teams and groups is FALSE?
A: Some teams may not have any norms.
B: Team members do not need to be friends.
C: Team members are interdependent with one another to some degree.
D: All members of a work group have some degree of influence in the team.
E: A team always requires a purpose.
6. How do norms affect the behavior of team members?
A: Norms encourage members to try new behaviors not previously sanctioned by the team.
B: Norms represent the glue or esprit de corps that holds the team together.
C: Norms help the team regulate and guide the behaviors of its members.
D: Norms help the